What it Feels Like to Get Health Insurance

Saturday, April 12, 2014

And Then My Two Worlds Collided


One reason I love spy stories is I’m so intrigued by how a spy fools people with his or her double life. Maybe that’s why comic book super hero stories are so much fun, too – because we like the idea that the boring dude in an office cubicle may actually be hiding a real identity of kick-ass-cloak-and-dagger spy guy.

 

And of course, in every great spy story, there’s a moment when the main character’s two worlds collide – when people in the regular life get a hint of, or become fully privy to, their friend’s true persona.

 

Now I’m no CIA agent, of course (and I haven’t killed anyone, either!), but when I was working this part-time job at Cracker Barrel, the one thing that got me through sucking up my pride was the knowledge that this wasn’t who I really was. I very much enjoyed showing up in the white shirt and khakis, donning an apron and scooting around a general store, tying yellow ribbons on rocking chairs and straightening shelves crammed with candles and candy and knickknacks. And the whole time, my coworkers, my customers … and even my managers … had no idea that my professional life was that of a seasoned journalist. It was the first time in my career that I didn’t have to think about a deadline, ferreting out hidden information or crafting copy. I was making money with little to no stress – until, that is, the week that I had to pull extra hours by unloading the contents of a truck into the stock room.

 

I had prepared myself that I’d be working longer hours to qualify for Cracker Barrel’s health insurance policy by my probation date. But I hadn’t prepared myself for the collision of my two worlds.

 

It all started with the morning after my manager had informed me that my schedule would be changing to meet the health insurance hourly goal ….

 

I was lining up interviews for a military publication with 3 million readers. The topic: Perils of the Wounded Warrior in the Workplace. The U.S. House Committee on Veterans Affairs had been holding hearings on a disconnect between businesses, the Department of Veterans Affairs and the veterans themselves.

 

I was frantically calling the press spokesman for the committee chairman, Rep. Jeff Miller, a Republican from Florida, plus the PR guys for other committee members. I also was interviewing proponents for the veterans, proponents for small businesses … and somebody in the White House was checking into whether they wanted to submit a statement on the issue.

 

 I simultaneously was working on two other articles – one for a trade magazine for Realtors in Florida, the other for a business college’s alumni publication.  The challenge was to complete these interviews AROUND the hours I would be unloading that truck into Cracker Barrel’s stock room.

 

You and I both know that this was a recipe for disaster, but at the time, I was so entirely focused on getting that health insurance, I’d convinced myself I could pull all of it off without a hitch. I knew there were certain days that I’d probably be needed at the Ole’ Country Store, so I stacked the interviews on Monday and Friday in the coming week.

 

Monday was also Halloween, so in the midst of interviews with the proponents for the veterans and the business organizations, I had to dress my child in his Sonic the Hedgehog costume and go hawking for candy that night.

 

As for Friday, I have to admit, looking back on that calendar entry today, I’m impressed with how I had it stacked up.

 

It looked this way:

9:15 a.m. – A Realtor interview

10 a.m. – Interview for a university’s alumni publication

12 p.m. – Representative Miller

1:30 p.m.—Representative Stutzman

2:45 p.m. – Representative Braley

 

(Normally with a blog like this, I wouldn’t include these names. But for veracity’s sake, I’ve decided to do that so that you’ll know I can’t possibly make this stuff up.)

 

I reasoned that on Tuesday, Wednesday and Thursday, I could cram the Cracker Barrel hours … and then I would write my military story in the coming week.

 

Are you confused yet? Because I am. But at the time, it seemed completely logical and surmountable.

 

So that’s how everything looked on Sunday night, the night before that fateful week began, when I showed up for a night shift at Cracker Barrel. Normally I didn’t work Sunday evenings, but because of trying to give me the hours I needed for the health insurance, the manager had added it.

 

I clocked myself in, and before my shift began, I went into the stock room, where the employee schedules were posted on the wall, to mark down when I’d be working that coming week.

 

My stomach dropped as I saw my name correlating with the time slots ….

 

You guessed it. I was down for Friday.

 

In that one moment, I actually wrestled with what to do. What was more important? Completing interviews for a highly-visible magazine on a topic of national importance to thousands of military veterans? Or NOT alienating my manager at Cracker Barrel so that I would ensure the hours I needed for affordable health insurance?

 

I took a deep breath and made my decision.

 

I tapped quietly on my manager’s office door.  She looked up from her desk.

 

I smiled. She didn’t.

 

“Hey, I’m sorry to interrupt you and to bother you with this, but I have a scheduling conflict.”

She hesitated before saying, “I thought you said you needed extra hours to get your health insurance.”

 

There it was – the condescending, flippant comment I’d been dreading – but I pushed it aside.

 

“Yes, I know. And I do. The problem is that on Friday, I have scheduled a series of important magazine interviews for a story that’s due soon.”

 

She stared at me.

 

A good friend of mine has always told me, “The last person to speak loses.” And although I knew that concept well, I made a mistake.  When she didn’t answer, I kept talking.

 

“See, these interviews are with the Chairman of the U.S. House Committee on Veterans Affairs, plus two other congressmen.”

 

She still didn’t say anything. And like an idiot, I kept talking.

 

“And the White House is looking at submitting a statement, but I have to keep time open also for them, just in case they have someone available for me to interview, too.”

 

Her right eyebrow went up into her forehead, and she smirked.

 

Could I blame her? I mean, would I believe this story if I were in her shoes? It reminded me of a summer morning where I had an interview for a story on how to get a technology job with the CIA (yes, really, the CIA). The story was for a technology magazine. I’d told my child not to interrupt while I closed myself in a room for a conference call with three people. And of course, right in the middle of the interview, the doorbell rang, the dog started barking, and I could hear my child saying very loudly to the person, “I’M SORRY, I CANNOT INTERRUPT HER. SHE IS ON THE PHONE WITH THE CIA.”

 

Yes, that happened. And that UPS delivery driver who was at the door, from that time forward, always looked at me like I was either the world’s biggest snob or someone who needed to be locked up in a rubber room.

 

But I digress.

 

The manager rolled her eyes and huffed.

 

“Well, I’ll move the schedule around again,” she said. “But don’t forget that you’re the one who requested this. Can you be here for the extra hours on the other days? We’ll have to look at adding more hours to your schedule next week to make up for the ones you’ll be missing on Friday.”

 

I silently groaned but kept my cool.

 

“Yes, thank you. Thank you so much. I really do appreciate it.”

 

“Uh huh.”

 

She went back to what she was doing without looking back at me, and I felt like I was a 14-year-old who’d been accused of lying and who had just been dismissed from the principal’s office.

 

I went into the General Store and started straightening clothes and picking up strewn toys that had been cast about by customers.

 

“I just have to get through the next three weeks,” I told myself. “I will have affordable health insurance, and all of this pride sucking will be worth it. It will be worth it.”

 

But I wasn’t prepared for what was awaiting me the next morning – the day that everything started to unravel.